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Emotional intelligence in a broad sense is the recognition of both positive and negative feelings for oneself and others, the ability to separate personal feelings from hard facts, as well as the ability to sense mood, temperament, intonation, and intentions when communicating with other people. An important part of emotional intelligence is the ability to recognize and honestly describe one's emotions, the ability not to panic and reject "bad emotions" (anger, jealousy, irritation, envy, rage), and the pervasive use of a language emotionally colored with oneself.
In this book, we tell you how emotional intelligence works, why it is never too late to develop it, and what positive changes in life it can cause, as well as how to promote it.