In his seminal book, "Emotional Energy in Business", Warren Hilton argues that the emotional energy of a business's employees is a critical factor in its success or failure. Hilton posits that businesses must create an environment in which their employees feel safe and supported if they are to generate the emotional energy required to achieve success. He also maintains that businesses must be aware of the emotional states of their employees and work to manage them if they are to maintain a productive workforce. Read in English, unabridged.