OverDrive’s vision is to create “a world enlightened by reading” for everyone. This means providing a delightful, inclusive experience for all users.
This accessibility statement applies to OverDrive’s websites and mobile applications, including Libby and Sora.
We design our websites and apps to support screen readers, keyboard navigation, voice control, and other assistive technologies. We aim to ensure that every interactive element is expressively labeled, described, logically arranged, and has a large enough tap (or click) target area.
Our products are built on web technologies, and we leverage the accessibility features of HTML, CSS, and WAI-ARIA. These web standards continue to evolve, and our products will evolve as they do.
OverDrive is committed to making its websites and apps accessible in accordance with relevant regulations, including but not limited to the Americans with Disabilities Act (ADA), the U.K. Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and the EU Web Accessibility Directive [Directive (EU) 2016/2102].
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. OverDrive websites and apps are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. OverDrive’s goal is to comply with the applicable WCAG 2.2 Level AA Success Criteria across our websites and apps.
We are continually making enhancements to our products to achieve the highest possible level of compliance. We also continue to refine the usability of our products with assistive technologies through experience testing and evaluation.
In the sections below, you can find highlights of the accessibility features available in our apps and on our websites.
Learn more about Libby’s accessibility features on Libby Help.
Learn more about Sora’s accessibility features on Sora Help.
The following are known limitations for certain digital content types or OverDrive products:
This statement was prepared on March 31, 2023. The statement was last reviewed on December 15, 2023.
We utilize the services of third parties, such as Fable and Level Access, to enable us to better learn, discover, test, and implement accessibility features.
OverDrive welcomes your feedback on the accessibility of its services. If you have questions or encounter any accessibility barriers while using our services, please contact us:
Email: feedback@overdrive.com
Mail: Attn: User Feedback, OverDrive, Inc., One OverDrive Way, Cleveland, Ohio 44125 USA
In the United Kingdom, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your feedback, contact the Equality Advisory and Support Service (EASS).
In the European Union, in the case of an unsatisfactory response to your feedback, contact the national enforcement body in your Member State.