Managing Service Quality, Volume 13, Issue 2
ebook ∣ Service Quality: Crossing Boundaries · Managing Service Quality
By Steve Tax
Sign up to save your library
With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.
Share
Find this title in Libby, the library reading app by OverDrive.
Search for a digital library with this title
Title found at these libraries:
| Library Name | Distance |
|---|---|
| Loading... |
The papers presented in this e-book are from the 8th Quality Services Conference (QUIS 8) held at the University of Victoria. They reflect the world wide research in service management, with contributions from the UK, Mexico, Sweden, Germany and Finland. They are cross-disciplinary covering a broad array of management fields including marketing, human resources, operations and strategy
Share
