Do you sometimes feel like your messages are received differently than intended? Do you keep falling into the same communication traps at work or in your personal life? Do conversations often not go the way you hope? Then it's time to approach communication strategically – and this guide will show you how it works! The idea that "you cannot not communicate" is now common knowledge – which makes it all the more important to communicate well. Misunderstandings are probably the number one cause of frustration, stress, and disappointment in daily life. The concept of transactional analysis provides an easy solution by focusing on analyzing and reflecting on lived experiences – meeting all participants exactly where they are in the conversation. Like financial transactions, the sender and receiver roles are examined, and the relevant components are clearly broken down. You'll start by understanding the psychological concept and familiarizing yourself with the underlying theory. Then, through a variety of practical examples and exercises, you'll learn how to apply this knowledge in everyday life. Need psychology expertise? Not at all! The clear and systematic explanations combined with easy step-by-step exercises make this book ideal for beginners and will quickly turn you into a master of communication.