Get the Summary of Claire Hughes Johnson's Scaling People in 20 minutes. Please note: This is a summary & not the original book. "Scaling People" by Claire Hughes Johnson is a comprehensive guide to effective organizational management, emphasizing the importance of self-awareness, communication, and the distinction between management and leadership. The book illustrates how personal management philosophies shape team dynamics and the necessity of a structured operating system to foster trust within a team. Johnson shares anecdotes, such as Eli's story, to highlight the balance between transparency and discretion in management...