Naomi LaFontaine isn't enjoying life. Bill collectors keep calling her San Francisco apartment, her stepmother just passed away, and she's unemployed and flat broke. Fortunately for Naomi, life is about to change—in a big way.

After spotting a classified ad to become a live-in housekeeper at Nob Hill, Naomi sets off to the ritzy section of town. She's overjoyed when she lands the job and even better, the kindly cab driver, Leroy, has taken a shine to her. Naomi hasn't met a nice person in a long, long time, and Leroy fits the bill quite well.

A few days on the job and Naomi wonders what she's gotten herself into, but she decides to stick it out.

Ruthless people abound at Nob Hill Estate and Naomi isn't immune to their slings and arrows. But her hardworking, resourceful, and caring nature brings change to the home and is especially noticed by the invalid owner of the estate, Henry Sanderforth.

Things take a dangerous turn when Naomi discovers how Sanderforth's authority has been completely usurped by his employees, even to the point of him being held hostage in his room. With Leroy's help and sheer determination, Naomi sets out to uncover the house's twisted secrets, even if it means losing everything she holds dear...