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本教材分为礼仪概述、个人礼仪、交际礼仪、公共礼仪规范、接待与会务礼仪、饮宴礼仪、办公礼仪、礼俗与禁忌八部分。本教材通俗易懂，图文并茂，注重对个人基本礼仪素养的养成教育，强调提升个人自我修养，进而提升与人交际的能力，不仅适合各专业作为公共课教材使用，也可用于其他行业成年人自学之用。
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