I come in a bit early on Thursday and I have the equipment powered on and the necessary computer programs loaded in the machines. All is in readiness for a customer demo, save the second terminal operator.
I try to contact Goon but I get no answer. The Department Secretary also tries to contact Goon but gets no answer.
The customer people arrive and are escorted to the demo computer lab.
I try to contact the Project Manager, but Matt is not in yet. In desperation, I try to contact the Department Manager. I can't contact the Department Manager, but the Department Secretary can. I then explain the problem with Goon and that the customer demo people are here and waiting.
Ranny says, "You need to work out the problem with Goon."
I tell Ranny, "Neither I nor the Department Secretary can get Goon to report for the demo."
Ranny sneers, "Then you will just have to wait for Matt."
I tell Ranny, "The customer people are here and waiting."
Ranny sneers, "Deal with it."
I can't deal with the problem.
The customer people can deal with the problem. The customer people go to Contracts and cancel the project.
Contracts hits the panic button.
Personnel tracks down Goon.
Goon says, "I aint a working with Jim Toll."
Pressed for a reason why, Goon states, "Jim Toll is an ass hole."
Matt finally arrives at work. Matt then sums up the situation, "Them little boys just tearing at one another. I'll get things straightened out."
Matt then comes into the demo lab and snarls, "What's the matter here?"
I lecture, "There was a customer demo scheduled. The date of the demo was advanced by a day, at customer request. To run the demo requires two terminal operators. Goon decided not to operate the second terminal. The customer walked out and canceled the contract."
Matt sneers, "Could you not operate both terminals?"
I lecture, "For security reasons, the timing is such that it's not possible for one operator to operate both terminals."
Matt sneers, "You're just full of excuses aren't you?"
I avoid telling Matt that he's full of shit.
The contract cancellation results in company upper management getting involved.
I am asked why I rescheduled the demo.
I tell the big bosses, "A key customer person was to be on travel Friday, apparently an emergency type of thing. The customer rescheduled the demo."
I am asked, "Who did you notify of the demo reschedule?"
I lecture, "I tried to notify Matt, the Project Manager, but he apparently left work early. I notified the Department Secretary of the short fuse change in schedule. I notified Goon, my assigned second terminal operator, of the short fuse change in schedule. Goon gave me only insolence. I asked the Department Secretary to notify Goon, my assigned second terminal operator, of the short fuse change in schedule. Goon gave the Department Secretary only insolence. In the morning, I again tried to contact the Project Manager, but Matt was not in yet.