Middle management is the glue that holds organizations together, yet many middle managers encounter a lack of support from upper management and massive employee disengagement. This book is a practical solution. Based on Charlie Retts' decades of experience in middle management, along with his doctorate in adult education, this book will help you in assessing your own current leadership style, and then guide you to become a more effective and engaged manager. Using stories, Retts helps the reader explore real-life situations to assess all the options that could have been available, as well as assessing what you might have done. Each chapter ends with reflection questions and "key points." Along the way, brief "stop for a moment" reflections help to focus on the reasons and benefits of different approaches.