Guest Expectations in the Hospitality Property Industry

ebook

By Gerry MacPherson

cover image of Guest Expectations in the Hospitality Property Industry

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Learn how to step back and analyse your hospitality property objectively.

Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.

In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.

  • How Does Your Property Compare
  • How to Become Your Own Guest
  • Is Your Hospitality Property Accessible
  • Is Your Restaurant Meeting Its Potential?
  • How to Get Endless Referrals
  • Negative Reviews Are Good For Business
  • How to Prepare For When Guests Return
  • Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.
  • What Will Your Guests Expect Post Lockdown
  • What Is The Future Of The Hospitality Property Industry
  • Do you want to see your property as your guest as we move into the future? Then you need to get this book now.

    Guest Expectations in the Hospitality Property Industry