This book by a former FBI international hostage negotiator presents a fresh, tried-and-true strategy for resolving high-stakes conversations in every setting, from the boardroom to the kitchen table.

Former Kansas City, Missouri, police officer Chris Voss joined the FBI and became a hostage negotiator, where he encountered everything from bank robbers to terrorists. He made it to the top of his field by becoming the top FBI negotiator for kidnappings that occur outside the country.

You Should Never Try to Split the Difference provides a glimpse into the world of high-stakes negotiations and Voss's mind, exposing the abilities that allowed him and his team to succeed where it mattered most—in saving lives. In this helpful manual, he details the nine principles he uses to influence people (including some unexpected approaches and strategies) to achieve their goals.

Buying a car, haggling over a wage, shopping for a house, haggling over rent, and deliberating with a significant other are just a few examples of the many negotiations you'll face in life. Never Split the Difference is a game-changer in any argument because it takes your emotional acuity and intuitive skills to the next level.

DISCLAIMER : Please be aware that you are reading a summary of Never Split the Difference by Chris Voss and not the original book.