No matter what you do, the ability to engage people will determine how successful you are.

However, we live in uncertain times:

There is tension.

We feel vulnerable.

We get defensive.

We stop asking questions and then our communication gets distorted.

We can't deal with the real issues anymore and this weakens our relationships.

The fruit of this is a loss of trust.

As a result, we can't be effective in the midst of uncertainty.

There is a better way and this book deals with how to do this.

There are five key areas that all relationships must work with. If you know what they are, you will be better prepared to know how to work with anyone in any situation.