Providing a humanistic approach to workplace dynamics, Hancock offers concrete tools to help readers create a more respectful and compassionate work environment. Whether you're a manager, employee, or simply looking to improve your interpersonal skills, "A Humanistic Approach to Civility and Dignity in the Workplace" is a must-read for anyone seeking a more dignified and fulfilling workplace culture

This books is broken into two sections. The first discusses civility as a concept, covering the problems and difficulties of using civility as a metric. The second section discussed how to use dignity as a value in the workplace to improve interpersonal relationships and problem solving. The goal is to help people understand how to deal effectively with stress and difficult people while still behaving ethically and problem solving effectively.

What You Will Learn
Understand the difference between civility and dignity
Why civility is a problematic concept and often counter productive to creating cohesive and effective work groups
How to think about giving and getting dignity
How to deal with perceived dignity violations so you can move on to effective problem solving.