Hayden Klauss has a secret crush. A bartender at the Wilted Rose, he spends his nights fending off the advances of women and men alike so that he can listen to the woman of his dreams sing on the nightclub's stage. Emilia has the voice of an angel and the personality of a cactus, so it's unlikely that anyone from the bar will ever make the cut for her but Hayden is happy just to dream.

On Christmas Eve, just as he's locking up the bar, Emilia calls him in a panic. A reindeer is missing from the Children's Hospital benefit and he's the only one she trusts to help her find it. Hayden agrees on the condition that she'll go out on New Year's Eve with him, but he starts questioning his decision almost immediately. For starters, Emilia isn't even her real name...