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Where to begin your PROCESS CULTURE?
Improve your BUSINESS RESULTS among so many poorly controlled, reactive, and unpredictable services!
It is a book really WRITTEN BY SOMEONE WHO PRACTICES ITS MANAGEMENT THROUGH THE PROCESSES; and, therefore, I was thoughtful enough to name each chapter as a question, as a doubt, that someone has already asked me or I believe someone might do.
Cordially, I wish you a great reading: for more PRACTICAL KNOWLEDGE, for a better business world!
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