Orphaned at the tender age of three and a half years old, Mandy Sullivan has moved from foster home to foster home never putting down roots long enough to make lasting friendships. Her most sincere wish was to be adopted into a loving family but that was not in the cards. Her only friend is a dwarf hamster living in her mind. Now at 24, she hides some very deep hurts and betrayals beneath a smooth, apparently self-confident exterior. She yearns for a true friend... Jamie Vandraegen, successful architect at 28, lives almost like a recluse in the beautiful house he designed and built with his own blood, sweat and tears. Estranged from his parents and jealously insane brother, he talks to his dream girl, a faceless entity who simply understands him. The day of the big snowstorm, his lonely, quiet life is rocked by the whirlwind appearance of a snow-covered, frozen-lashed girl on his doorstep. But his jealous brother is bent on making trouble.