Eén fan per dag
audiobook (Unabridged) ∣ Hoe overtref je de verwachtingen van klanten? · Ondernemen en Werk
By Jos Burgers
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Bestsellerauteur Jos Burgers toont hoe je gewone klanten omzet in loyale fans door hun verwachtingen te overtreffen met kleine, bijzondere gebaren en extra aandacht.
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