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從使平凡的人做出不平凡的事；全方位培養員工，不留死角；指揮三軍，不如指揮一人；大家齊努力，才會贏得接力賽；在員工在壓力與動力之間行走；打"鐵"須得自身硬；使前後左右都暢通等7方面，對如何藝術地管理、善待員工進行了論述。每一方面都是世界著名管理大師提出的最重要的員工培訓準則，而這些準則有成為眾多知名公司奉為圭臬的利念和價值觀。
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