Since the pandemic people have begun to realise the problems facing the care sector, particularly by the staff that work within it. There is a large shortage of manpower within the sector, whether for home care or care homes. The book, which is taken from diary entries, is an attempt to encourage more people to join the care sector. The diary entries include sad, heart-breaking, but humorous and enlightening situations. 

It recalls memories of the authors past and relates how a change in his life taught him humility and understanding. He also learned how to bring hope to the desperate and show that others cared about their problems.