How to Write Apology Letters and Emails
ebook ∣ 57 Ready-to-Use Letters and Emails
By Dianna Booher
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Have you ever tried to apologize to someone and realized that your apology made things worse? It happens.
Apologies are difficult because you're already dealing with a negative situation: The other person hears you from a negative state of mind.
So your challenge with an apology letter, email, or note then is to disarm the other person quickly so you can start to turn the situation around.
If you still can't find the right words to write an apology letters and improve the situation quickly, try our professionally written collection of personal apology letters, notes, and emails and well as business apology letters and emails.
This collection addresses both personal and business apologies:
Whether you need an apology letter to a friend to make amends or an apology business letter to a customer—and you don't have the time or the skill to find exactly the right words––let us help!
How to Use This Sample Apology Letter, Email, or Note Package:
You have two choices:
1. Download the PDF package and select the apology letter you need. Then copy and paste it into Microsoft Word or any other word processor. Send it out.
2. Read samples to "get the flavor" of what the apology letter or note should say. Then "pick and choose" sentences you like to use in composing your own apology letter or note.
Total Number of Sample Apology Letters and Emails: 57
Total Number of Situations/Topics: 25
Award-winning author of 49 books published by Simon and Schuster/Pocket Books, Random House/Ballantine, McGraw-Hill, Wiley, Warner, and Thomas Nelson, Dianna Booher shares the same writing guidelines and tips that she teaches to more than half of the Fortune 500 companies. She suggests just the right words for a personal or business apology to "get you off the hook" and repair the relationship.