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Professor Laura Empson of London’s Cass Business School and Harvard Law School reports on intensive research into how to lead professional firms, like law offices, and complex organizations, like hospitals and universities. Her scholarly work, packed with citations, details how leadership functions in a professional services environment. This layered study includes findings from interviews with 500 professionals in 16 countries. Professionals who hold or want leadership positions and academics who study professional firm operations will appreciate Empson’s exemplary text.

Book Publisher:

Oxford UP