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Effective listening can mean the difference between passing or failing a test, . . . making or losing a sale, . . . getting or losing a job, . . . motivating or discouraging a team, . . . mending or destroying a relationship.
Yet you may be struggling in your listening skills for several reasons:
In this slim book, you'll learn how to become a better listener by applying specific listening techniques. As a result, you can master the listening techniques that increase your impact when it's your turn to speak.
More specifically, no matter how many listening skills training programs you've attended, you'll move further toward mastery after learning how to:
Coach and award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides readers with the same listening skills that she and her team teach to their Fortune 500 clients.
In short, you'll learn how to be a better listener in all situations—at home and at work.
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