Citrix has poor application performance. Citrix applications are crashing or not launching. How often in your Citrix administrator career have you come across complaints like these when systems or applications un-der-perform, or errors are thrown? Do you experience long logon times in Citrix apps and desktops? Do you receive unexpected error messages while installing or upgrading Citrix components? Do your users receive an error message when they try to login to Citrix or launch a hosted app or desktop? Are you having difficulty understanding the numerous con-cepts, protocols and components which comprise your Citrix environ-ment? Do you need a deeper understanding of how the Citrix compo-nents interconnect and learn how to perform more efficient and faster Citrix Virtual Apps and Desktops troubleshooting?