I Was Scammed: Don't Be Scammed by Merchant and Customer Scams begins with a brief introduction to how the scam investigation began after a scam targeting book authors in The Big Con. Then the book focuses on the different ways that merchants defraud customers or customers take advantage of customers. Some of the scams featured include chargeback scams, fraudulent damage and nonreceipt claims, online fraud, hidden fee scams, counterfeit product sales, and more.

Besides describing the scams, the book provides tips on how to avoid becoming a victim, and what to do if you are.
GINI GRAHAM SCOTT, PhD, JD, is a nationally known writer, consultant, speaker, and seminar leader, specializing in business and work relationships, professional and personal development, social trends, popular culture, science, and crime. She has published over 50 books with major publishers. She is the founder of Changemakers Publishing, featuring 150+ books on work, business, psychology, self-help, and social trends. She has worked with dozens of clients on self-help, business books, memoirs, and film scripts.