As the Millennial generation (those born between 1982 and 2000) rapidly enters the workforce, their introduction into the workplace has been anything but seamless. In fact, you might have already heard one of these jaw-dropping stories: the mother who called HR to complain when her daughter got a mediocre performance review. The recent college graduate who dialled the CEO directly to tell him what the company could be doing better. The young employee who revealed a new product launch on her Facebook page before it was announced to the public.


As unbelievable as these scenarios seem, they are happening in workplaces around the world every day, and in The M-Factor, Baby Boomer Lynne C. Lancaster and Generation Xer David Stillman identify the seven trends essential to understanding this new generation: The Parents, Entitlement, Meaning, Great Expectations, The Need for Speed, Social Networking, and Collaboration. Both humorous and savvy, this book—the ultimate guide to Millennials in the workplace—offers valuable insight and practical, actionable tips and solutions. Traditionalists, Boomers, Gen Xers, and even Millennials themselves can use The M-Factor to bridge generational gaps, be more productive, and achieve organizational success like never before.