cover image of Crucial Conversations

Crucial Conversations

Tools for Talking When Stakes are High

by Kerry Patterson Author · Joseph Grenny Author

audiobook

Sign up to save your library

With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.

   Not today

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Publication Details

Publisher:
McGraw-Hill
Imprint:
McGraw-Hill
Edition:
Abridged
Publication Date:
2002

Format

  • OverDrive MP3 Audiobook 118.1 MB
  • OverDrive Listen 118 MB

Kerry Patterson (Author)

Kerry Patterson, Joseph Grenny, Ron McMillan,and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of F...

More about Kerry Patterson

Joseph Grenny (Author)

Kerry Patterson, Joseph Grenny, Ron McMillan,and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of F...

More about Joseph Grenny

Al Switzler (Author)

Kerry Patterson, Joseph Grenny, Ron McMillan,and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of F...

More about Al Switzler

Ron McMillan (Author)

Kerry Patterson, Joseph Grenny, Ron McMillan,and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of F...

More about Ron McMillan

Creators

Author :
Kerry Patterson
Narrator :
Anna Fields
Author :
Joseph Grenny
Author :
Al Switzler
Author :
Ron McMillan
Crucial Conversations
Copy and paste the code into your website.
New here? Learn how to read digital books for free