客户关系管理理论与应用

ebook

By 栾港编著

cover image of 客户关系管理理论与应用

Sign up to save your library

With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.

   Not today

Find this title in Libby, the library reading app by OverDrive.

Download Libby on the App Store Download Libby on Google Play

Search for a digital library with this title

Title found at these libraries:

Library Name Distance
Loading...

本书共分十章,分别为客户关系管理概述、客户关系管理理论基础、客户关系管理技术基础、客户开发管理、客户信息管理、客户分级管理、客户沟通管理、销售过程管理、客户服务管理以及客户流失管理。

客户关系管理理论与应用