How to Win Customers and Keep Them For Life

audiobook (Abridged) An Action-Ready Blueprint for Achieving the Winner's Edge!

By Michael Leboeuf

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From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life — the ultimate guide to building a successful business through customer satisfaction.

The success of any business depends on knowing the answers to these important questions:
  • Why do some people buy once...and never return?
  • Why do some people become strong, steady customers?
  • How do you turn an angry or complaining customer into a happy and satisfied one?
  • What are the five best ways to keep customers coming back?

  • How To Win Customers and Keep Them For Life is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling — and most important of all — how to win customers for life.
    How to Win Customers and Keep Them For Life