Jake Mistletoe is the North Pole's resident bad boy. Half elf, half human, he is the only child of a single mother who just happens to be Santa's head elf. Fed up with his wild, partying ways and lack of direction, his mother sends him to the real world for a dose of reality. Lucy Prescott is all alone in this world. Since the death of the grandparents who raised her, she has struggled to keep their Christmas novelty shop running in a dated, dying Christmas-themed tourist town. When Jake appears in town, magic seems to be in the air. For the first time in ages, life holds excitement, and Lucy finds herself wondering ... what if?