MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System
ebook ∣ Exam Cram 2
By Diana Huggins
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Concise and focused instruction for the 70-272 exam, one of two required to earn the new MCDST certification.
- The new Microsoft Certified Desktop Support Technician (MCDST) credential measures the ability to successfully support end users and troubleshoot desktop environments running on Windows XP.
- Includes coverage of essential exam topics such as configuring and troubleshooting applications (Internet Exporer, Outlook Express), resolving issues related to usability, and configuring application security
- Can be used as a sole study guide for those experienced with Windows XP or as the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.
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