Whether at home or at work, we constantly face subtle verbal attacks that have the power to undermine our careers, our relationships, and even our self-esteem. In her bestselling book, The Gentle Art of Verbal Self-Defense, psycholinguist Suzette Haden Elgin reveals the secrets behind winning verbal battles without losing one’s cool. Learn how to fight put-downs, confrontations, and manipulations in any situation -- from managing family flare-ups with diplomacy to silencing conniving coworkers with a few careful words. Filled with sample dialogues, instructions for voice control and body language, and tons of time-proven techniques, The Gentle Art of Verbal Self-Defense is the perfect ammunition for winning any verbal war.