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本书针对建材、工业品、耐用消费品的特点，从店面销售的基本理念、语言技巧、星级服务等方面阐述了店面销售应注意的技巧和方法，并提出了客户异议处理的方式及其在销售中的作用。内容分项叙述，针对性强，简单易懂，是广大建材、工业品、耐用消费品销售人员完善自身素质、提高销售业绩的良师益友。...
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