TSIM is a structured framework for the development, implementation, and long-term sustainability of telehealth services. The comprehensive model developed by MUSC provides a six-phase approach, a common terminology, and standardized processes to address the challenges of digitizing healthcare. It helps you to recognize your organization's strengths and weaknesses, and set it up for success. Telehealth holds the potential to significantly improve the way healthcare is delivered and accessed, and TSIM provides the roadmap for a digital transformation that will deliver efficient, effective, and high-quality care.