The Hard and Soft Sides of Change Management
ebook ∣ Tools for Managing Process and People
By Kathryn Zukof
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In The Hard and Soft Sides of Change Management, Kathryn Zukof shows that when you find the sweet spot between process and people, you and your organization can make change less of a hit-or-miss affair. Follow the tools and approaches in this book, and you can start to manage change.
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