Microsoft CRM For Dummies

ebook ∣ Dummies

By Joel Scott

cover image of Microsoft CRM For Dummies

Sign up to save your library

With an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts.

   Not today

Format

ebook

ISBN

9780764516986

Series

Dummies

Author

Joel Scott

Publisher

Wiley

Release

11 November 2004

Share

Subjects

Computer Technology Nonfiction
Libby_app_icon.svg

Find this title in Libby, the library reading app by OverDrive.

app-store-button-en.svg play-store-badge-en.svg
LibbyDevices.png

Search for a digital library with this title

Title found at these libraries:

Loading...
  • The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace
  • Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service
  • Provides expert tips and tricks to make the software work more effectively
  • Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships
  • Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses

    • Format

    ebook

    ISBN

    9780764516986

    Series

    Dummies

    Author

    Joel Scott

    Publisher

    Wiley

    Release

    11 November 2004

    Share

    Subjects

    Computer Technology Nonfiction
    Microsoft CRM For Dummies