Underlying all our interactions are the emotions we are operating with, both consciously and unconsciously. Emotions, and not the content, are the most powerful presence in the room during conflicts and stress. Emotions are the most powerful agents of change.

This book lights the way to appreciating the importance of developing the emotional language to describe, acknowledge, and address emotions in the workplace using a proven and methodical approach absent in most other EI strategies. The EmC strategy enables leaders to connect more effectively, energize a harmonious workplace, and nurture creativity and innovation to achieve unprecedented results. When leaders emotionally connect, they help people reach their full potential and build thriving communities.