The second in the series,'You remember Harry Pope telling you in his previous book How Not to Run A Hotel? In this latest book, he gives you more advice. Did you know that interior designers have the letter Q in their name, and also wear designer scarves? No, neither did Harry until he received a call from out of the blue from his Californian business partner telling him that one had been hired to re-design the ground floor of the hotel. Live the experience with Harry and Pam as they deal with revolting staff, groups of walkers and Rotarians, and present the staff with a list entitled 'What Annoys Me.' A long list indeed. Be with them as their dream dies, and laugh with them in adversity.'