A playfully subversive new approach to solving age-old management conundrums

In a book that will entertain as it instructs, acclaimed management guru Wolf Rinke distills a lifetime of management consulting experience into 20 easy-to-digest lessons. Offering novel approaches to ancient organizational riddles—for instance: "Don't Satisfy Customers," "Don't Make Decisions," and "Don't Look Good"—Rinke's rules give managers fresh angles from which to reappraise and solve their management quandaries while putting smiles on their faces.