It is the summer of 1973. Eight-year old Terry McClassen disappears on the way to her cousin's house one evening and, despite massive searches, she is never seen again. The case goes cold – and every mother's nightmare begins.

Haunted by this case, and hoping to shed some light on the child's whereabouts, Samantha Foster, her sister, Donna, and brother-in-law, Jack, look to a Ouija board to provide some clues. They know it is just a bit of a game, but the police have no answers, so what harm could it do?

"Concentrate," Donna whispered. "Ouija, tell us, do you know where Terry McClassen is?" How could they know that this episode nine years in the past would herald the panic that Sam and her daughter would face in the present?