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The Complete Guide to Professional Practice in Volunteer Administration
This long awaited, 18-chapter textbook was created by the Council for Certification in Volunteer Administration (CCVA), the only international certification body covering volunteer resources management. It is the only comprehensive reference book and guide on the administration and management of volunteers as they are utilized by any organization, be it not-for-profit organizations, public sector agencies or all-volunteer organizations.
The book explores the five core competencies that serve as a foundation for the profession of volunteer administration: ethics, organizational management, human resources management, accountability, and leadership and advocacy. It provides a solid theoretical framework and professional context for how to properly lead and manage volunteer engagement. This book:
Provides full coverage of volunteer management and administration, ensuring a thorough understanding of the concepts and principles that define managers, leaders and professionals in this field
Explores the topic of ethics and the ability to act in accordance with professional principles
Discusses organizational management as a way of designing and implementing policies, processes and structures to align volunteer involvement with the mission and vision of the organization
Presents human resource management as a way of engaging, training and supporting volunteers in a systematic and intentional way
Explores the principle of accountability and the ability to collect relevant data and to engage in meaningful monitoring, evaluation and reporting to stakeholders
Discusses leadership and advocacy skills that advance individual, organizational and community goals
Why Should Readers Buy This Book?
There are currently no other textbooks that address the professional competencies required for a high quality, low risk professional practice
Authors are from Canada and the U.S. with content representing professional practice common across all three nations and others
There are chapters from academic researchers who provide a theoretical basis for professional practice, as well as chapters written by practitioners who hold the CVA credential and provide a "field experience" perspective
This book spans the entire scope of practice, rather than focusing on a more narrow slice of the management function
This book provides a powerful message to employers, supervisors and practitioners reinforcing the need for skilled, competent leadership of volunteers in order to achieve desired results
Who Should Read This Book?
Consultants and trainers in the volunteer administration and management field will find this book helpful as a core reference on which to base their work and share with their clients
Voluntary sector educators will have a tool for ensuring curriculum development consistent with real-world practice as verified by a credible practice analysis process
Workplace staff at companies who encourage and support employee volunteering will find this textbook to be a useful reference source
Leaders in not-for-profit organizations and public agencies will find credible information in which to strengthen the function of volunteer administration within their organizations, so that volunteers are maximized as a human resource, and potential risks and liabilities are reduced
This book is required reading for candidatesseeking the CVA (Certified in Volunteer Administration) credential
