MIT Sloan Management Review
magazine ∣ Winter 2021 · MIT Sloan Management Review
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MIT Sloan Management Review leads the discourse among academic researchers, business executives and other influential thought leaders about advances in management practice, particularly those shaped by technology, that are transforming how people lead and innovate. MIT SMR disseminates new management research and innovative ideas so that thoughtful executives can capitalize on the opportunities generated by rapid organizational, technological and societal change.
Who’s on Your Team?
MIT Sloan Management Review
Working With Robots in a Post-Pandemic World • Plug-and-play automation systems can be rapidly set up to meet sudden surges in demand — and quickly reconfigured when needs change.
Can Data Drive Racial Equity? • Collecting and analyzing the right employee data can help leaders identify meaningful actions and measure progress toward more equitable workplaces.
To Cut Costs, Know Your Customer • Cost-trimming initiatives at B2B companies should be guided by an understanding of what customers truly value.
Why Your Board Needs a Plan for AI Oversight • AI demands increased board fluency with technology, and attention to its risks as well as its rewards.
The Transformational Power of Recommendation • Recommendation engines are revolutionizing how customers buy and employees work.
BUILDING BETTER TEAMS
When Collaboration Fails and How to Fix It • Leaders can diagnose team dysfunction by looking for six common patterns.
THE RESEARCH
Are Your Team Members Lonely? • Despite the prevalence of team-based collaboration in the workplace, many employees feel isolated on the job.
THE RESEARCH
Virtual Collaboration Won’t Be the Death of Creativity • Shifting to remote work can help groups generate better ideas — and more of them.
The Data Problem Stalling AI • AI efforts can fail to move out of the lab if organizations don’t carefully manage access to data throughout the development and production life cycle.
THE RESEARCH
WHAT IS GOOD DATA?
The 4 Competencies Every IT Workforce Needs • Digital business demands technology staff skilled in new ways of working.
THE RESEARCH
What a Crisis Teaches Us About Innovation • Understanding why it’s easier to develop new ideas and drive change during an emergency can help leaders innovate even in the absence of a crisis.
THE RESEARCH
The Promise of Self-Sufficient Production • As global supply chains have revealed their vulnerabilities during the pandemic, digital fabrication technologies demonstrate a new way forward.
THE RESEARCH
Accelerating Supply Chain Scenario Planning • The pandemic showcases a need to make slow-moving supply chains nimbler. Using data and collaborating with partners on scenario planning can empower companies to adapt.
A PRIMER ON SUPPLY CHAIN SCENARIO PLANNING
THE RESEARCH
How Would-Be Category Kings Become Commoners • Innovative companies may succeed in pioneering new markets but often fail to dominate the categories they create.
THE RESEARCH
LESSONS FROM THE FIELD
The New Elements of Digital Transformation • The authors revisit their landmark research and address how the competitive advantages offered by digital technology have evolved.
THE ANALYSIS
EXECUTIVE BRIEFINGS
Diversity in AI: The Invisible Men and Women