During these last years of social unrest regarding climate change, police arrests, and issues of economic justice, a few leaders have emerged with exceptional social skills.

Linda Coady is featured in this book as having exceptional social intelligence. Once the planning head of the Vancouver Olympics, she added a social awareness in what was once a realm of elite athletes, and brought more workers, suppliers, and companies into the mix of access and enjoyment. This case examines how she learned early in life how to navigate both the realm of science (her father was a renown doctor) and the realm of social and personal belief (she was trained at the Sisters of Mercy). She became a senior executive at one of the world's largest pipeline and energy infrastructure giants in Calgary, bringing them into greater social awareness. This case study brings you into her genius, her techniques of deep listening. The author Bruce Piasecki, writers of such best sellers as www.doingmorewithlessbook.com, helps the reader understanding what deep listening means, why it matters more than ever.