MIT Sloan Management Review
magazine ∣ Fall 2020 · MIT Sloan Management Review
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MIT Sloan Management Review leads the discourse among academic researchers, business executives and other influential thought leaders about advances in management practice, particularly those shaped by technology, that are transforming how people lead and innovate. MIT SMR disseminates new management research and innovative ideas so that thoughtful executives can capitalize on the opportunities generated by rapid organizational, technological and societal change.
Seize the Moment
MIT Sloan Management Review
The 2020 Richard Beckhard Memorial Prize • The editors of MIT Sloan Management Review are pleased to announce the winner of this year’s Richard Beckhard Memorial Prize, awarded to the most outstanding article on planned change and organizational development published in our winter 2019 through fall 2019 issues.
Being the Agile Boss • Leading through radical uncertainty means helping your team and your network create the future with you.
Getting Smarter About Smart Buildings • Intelligent environments can make the workplace safer and improve collaboration.
Can Surveillance AI Make the Workplace Safe? • It’s possible to protect employees’ health and well-being by digitally monitoring their behavior, but how far should companies go?
Confronting the Uncomfortable Reality of Workplace Discrimination • The U.S. is finally addressing racism in law enforcement. While we’re at it, let’s tackle workplace discrimination as well.
How to Sustain Your Organization’s Culture When Everyone Is Remote • The coronavirus pandemic’s office exodus risks diminishing company culture unless leaders take action to support it.
Why Our Knowledge Economy Can Survive the New Age of Pestilence • Today’s engine of economic growth may lessen the long-term economic impact of the COVID-19 pandemic.
Reboot Your Strategy
Plotting Strategy in a Dynamic World • Companies can no longer rely on traditional forecasting exercises to spot — and capitalize on — emerging threats and opportunities.
The Overlooked Key to Leading Through Chaos • Managers who focus on developing sensemaking capabilities can make better decisions in a complex and unpredictable world.
THE RESEARCH
FIVE REASONS SENSEMAKING GOES UNSEEN
Make Cybersecurity a Strategic Asset • By elevating cybersecurity from an operational necessity to a source of opportunity, leaders can boost resilience and business advantage.
THE RESEARCH
Disrupt Your Own Business First • Planning the future for your company begins with knowing how to destroy it.
GUIDING AN EFFECTIVE PHOENIX ENCOUNTER GROUP
Innovation’s Uncertainty Factor • Innovators must ask five critical questions to anticipate the trajectory and impact of a disruptive value proposition.
THE POTENTIAL FOR COLLABORATION IN THE FACE OF UNCERTAINTY
Driving Growth in Digital Ecosystems • Developing the right capabilities for digital partnering is key to getting value from your ecosystem strategy.
THE RESEARCH
3 QUESTIONS BEFORE YOU BEGIN DIGITAL PARTNERING
How to Reconcile Your Shareholders With Other Stakeholders • Identify which stakeholders will create long-term value for shareholders — and avoid the value-destroying traps associated with others.
OVERCOMING THE INNOVATOR’S PARADOX • Although many people say they like radical ideas, the greater the risk and uncertainty, the more skittish potential supporters become. Fortunately, there are strategies for breaking through.
THE RESEARCH
COMPETING ON CUSTOMER OUTCOMES • Three revenue models can help companies capitalize on customer satisfaction.
THE QUALITY PARADOX
BEYOND NEEDS AND JOURNEYS
Why Social Responsibility Produces More Resilient Organizations •...