Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for determining current performance levels and establishing desired performance levels. Learn how to analyze performance, pinpoint gaps in performance and determine what's causing them, develop practical strategies for maximizing performance, and get the most for your training dollars.