After losing her home in a fire, Joy jumps at the opportunity to work as a live-in maid. With her young daughter, Holly, in tow, Joy meets Sam, a billionaire whose handsome appearance isn't what she expected. Though he hides behind a cold exterior, Joy catches glimpses of kindness in his face. Why does he shun Christmas, and small children, the way he does? As Joy tries to reach the answers to her questions, she finds herself drawn to him more and more...