ER nurse Polly has her hands full with Nicholas, a doctor with a bad temper who works eighteen-hour shifts. The other nurses are afraid to go near him, so Polly visits his home for a talk. There she learns that after losing his wife and child in a car accident, Nicholas has thrown himself into work and is unable to move on from the grief. Polly is also carrying the wound of having lost a child, but on the anniversary of his loved ones' deaths, she sees Nicholas doing something incredible!