Stanford professor Clifford Nass and design researcher Corina Yen present the results of their fascinating and revelatory examination of how humans interact with machines-and what this all means for society. Collecting data from numerous real-world experiments, Nass and Yen come to several startling conclusions in their research, many of which will prove valuable to those interested in fostering better human relationships. "The book is filled with insights about an increasingly important part of our lives."-Steven Pinker, Harvard professor and best-selling author