The Gallup organization has been at the forefront of measuring and analyzing opinions and behavior for over 60 years. Marcus Buckingham and Curt Coffman, prominent leaders within the organization, have taken their considerable knowledge and applied it to a comprehensive study of successful managers across the country. In today's job market, companies often use impressive benefit packages to entice employees. Buckingham and Coffman have found that no matter how generous a company is, it won't retain its most valuable workers without good managers. Using in-depth interviews conducted with small businesses as well as Fortune 500 companies, they have developed a guide to what all the best managers have in common. Included in this is a set of 12 questions that will help managers find and retain the most talented employees. First, Break All the Rules gathers varied, but tried and true, methods of managing the most exceptional people for the job. Narrator Richard Rohan will energize listeners with the experience of attending an instructive private seminar.