Are you looking to land a call center job? Or do you already have one, and want to do better in it? Well, maybe this book can help. In this "call center survival guide," I'll share some suggestions with you on how to get a call center job if you're looking for one (or starting one), and how you can improve your metrics if you're already in call center position.

I'll cover topics like improving scores, making sales, and dealing with difficult people, some of the cornerstones of a call center job. And it doesn't really matter if you're in sales, tech support, or retention - these strategies can work for you.

Read this book or else... You might miss out. That's it, really.